(855) 450-7643 (855) 450-7643

We’ll Do It For You

Let us do the work while you focus on your customer experience and growing your business.

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Customer Support and Back Office Solutions

At Globalsync our goal is to build you a team that is an extension of your operation.

We believe that your time should be focused on growing your customer base and providing your clients with an exceptional customer experience. Our team of US-based operation managers will work with you to identify and create your back office and customer support solutions. Our approach is to build a team that is scalable to your needs that allows you to protect and maintain your product integrity. Our account managers prepared with information through product knowledge management and customer analysis will work closely with our operation managers to insure that a solution is molded for your exact needs.

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The GlobalSync Difference

Our attitude toward back office and support solutions goes beyond exceeding expectations and delivering efficiency.

We believe in creating teams that are engaged and truly enjoy working to better the company and most importantly themselves. At Globalsync, our approach focuses on recruiting and management techniques that allow us to form stable teams with low turnover that will unfailingly deliver high quality results for you.

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Creating Solutions That Work

No two problems are ever alike. At GlobalSync we pride ourselves on identifying ways we can efficiently streamline your processes.

Our teams are always on the look out to improve tasks and process flows that may be hindering the effectiveness of your operation. We do this by establishing engaged teams solely focused on analyzing your current structure and studying your existing products and client base. This allows us to pinpoint what processes need to be changed or even created from scratch to insure we deliver consistent results.

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Only Results Matter

We get results. Here’s an example/case study of how we helped clients.

The case studies will be uploaded soon as we are working to make this site bigger and better for you.

References

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NE Marketing

NE in Florida

I’ve used Global Sync for over 2 years. Biggest factors that separate this center from the rest is uptime is impeccable and middle management is very receptive and active. I would recommend Global Sync to anyone.

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Dave S.

Operations Manager at Tru-Serve, Inc.

Thank you for helping our company grow. We have been looking for a company that can handle our back office support and answering our phones. By answering our day time over flow calls and after hour’s calls gives us 24Hr live answer service. Receiving a call and email of the client’s message really works. I am so glad we are working with your company. Globalsync has even help with tech support for our computer systems and internet and direct mail marketing. I would recommend your company to anyone that has business needs.

Thank you again for all the support!!

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AskProMD, Inc

AskProMD, Inc

Globalsync has helped us retain and better serve our customers. Since joining with them our customer retention rates have increased by almost 20%.