(855) 450-7643 (855) 450-7643

Jobs

  1. Thank you for your interests in joining our company and being part of our growing family. As of the moment we do not have any available job openings in the US. We are, however, constantly updating this section and on the lookout for people like you. As soon as an available position is ready at hand we’ll be posting it here.

    • Completed at least 2nd year in college
    • Strong English oral and  written communication skills
    • Problem-solving and analytical skills
    • Ability to follow structured call handling procedures, scripts, transfer protocols and call-related processes that will lead to customer satisfaction and call resolution
    • Ability to resolve customers’ concerns and problems at first contact by following a step-by-step call flow approach.
    • Computer and Web proficient
    • Customer service-oriented
    • Willing to deliver the results in Dasmariñas, Cavite and be designated to changing work schedules.

    • Completed at least 2nd year in college
    • Mush have good to excellent English communication skills
    • Knowledge of relevant software computer applications and equipment
    • Effective listening skills
    • Mush be computer and internet savvy
    • Knowledge about software / hardware troubleshooting
    • Knowledge of customer service principles and practices
    • Multi-tasking capabilities
    • Ability to speak and write clearly and accurately
    • Ability to understand various types of operating system including Windows and MAC
    • Ability to provide clear instructions while troubleshooting the customer’s internet issues.
    • Previous technical support experience would be a great advantage
    • Reliable and dependable
    • Willing to deliver the results in Dasmariñas, Cavite and be designated to changing work schedules.

    • Average to excellent in spelling, grammar and communication skills
    • Can type 55 words per minute with atleast 90% accuracy
    • Ability to multi-task (handling 5 or more chats concurrently / simultaneously)
    • Ability to independently research information via the net
    • Ability to navigate 3 or more tools
    • Willing to work in shifting schedules/holidays
    • Call center experience is preferred but not required

References

Client figure
NE Marketing

NE in Florida

I’ve used Global Sync for over 2 years. Biggest factors that separate this center from the rest is uptime is impeccable and middle management is very receptive and active. I would recommend Global Sync to anyone.

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Dave S.

Operations Manager at Tru-Serve, Inc.

Thank you for helping our company grow. We have been looking for a company that can handle our back office support and answering our phones. By answering our day time over flow calls and after hour’s calls gives us 24Hr live answer service. Receiving a call and email of the client’s message really works. I am so glad we are working with your company. Globalsync has even help with tech support for our computer systems and internet and direct mail marketing. I would recommend your company to anyone that has business needs.

Thank you again for all the support!!

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AskProMD, Inc

AskProMD, Inc

Globalsync has helped us retain and better serve our customers. Since joining with them our customer retention rates have increased by almost 20%.