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Manufacturing

Rely on High Performance Customer Service

In today’s manufacturing sector, it’s crucial that both customers and end users have a strong attraction to your products and brands. Yet many companies are challenged to deliver high quality customer care because of the volume of information housed in the disparate systems required to support certain products. Whether through live or chat agent, or Web self-service, GlobalSync can deliver a customer care solution that will optimize the customer experience by providing effective, efficient interaction.

GlobalSync has proven methods, processes, and technology to handle a variety of calls, including:

  • Product Inquiries
  • Lead Management and Acquisition Services
  • Product/Service Support
  • Warranty Management
  • Loyalty and Retention Services

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References

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NE Marketing

NE in Florida

I’ve used Global Sync for over 2 years. Biggest factors that separate this center from the rest is uptime is impeccable and middle management is very receptive and active. I would recommend Global Sync to anyone.

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Dave S.

Operations Manager at Tru-Serve, Inc.

Thank you for helping our company grow. We have been looking for a company that can handle our back office support and answering our phones. By answering our day time over flow calls and after hour’s calls gives us 24Hr live answer service. Receiving a call and email of the client’s message really works. I am so glad we are working with your company. Globalsync has even help with tech support for our computer systems and internet and direct mail marketing. I would recommend your company to anyone that has business needs.

Thank you again for all the support!!

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AskProMD, Inc

AskProMD, Inc

Globalsync has helped us retain and better serve our customers. Since joining with them our customer retention rates have increased by almost 20%.