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Satisfy the Empowered Healthcare Consumer

Today’s healthcare sector is becoming a whole new industry in many ways: government reform, empowered consumers, new business models, and rapidly evolving technology are reshaping the industry on a daily basis. To thrive in this landscape, healthcare organizations must overcome the challenges of serving a new and empowered consumer base.

Take Out Costs While Improving Service

By using analytics to identify issues impacting member and provider effort in the contact center, we can help you take out costs while improving satisfaction across the customer lifecycle: sales and enrollment, member services, provider services, and retention and loyalty. To build greater loyalty, GlobalSync offers a proven account management model that lets you engage with members and providers more deeply and effectively.

  • Transcription
  • Member and provider customer service and retention
  • Inbound and outbound sales and service
  • Back office operation

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NE Marketing

NE in Florida

I’ve used Global Sync for over 2 years. Biggest factors that separate this center from the rest is uptime is impeccable and middle management is very receptive and active. I would recommend Global Sync to anyone.

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Dave S.

Operations Manager at Tru-Serve, Inc.

Thank you for helping our company grow. We have been looking for a company that can handle our back office support and answering our phones. By answering our day time over flow calls and after hour’s calls gives us 24Hr live answer service. Receiving a call and email of the client’s message really works. I am so glad we are working with your company. Globalsync has even help with tech support for our computer systems and internet and direct mail marketing. I would recommend your company to anyone that has business needs.

Thank you again for all the support!!

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AskProMD, Inc

AskProMD, Inc

Globalsync has helped us retain and better serve our customers. Since joining with them our customer retention rates have increased by almost 20%.