Serve Consumers in the Channel of Their Choice
Whether in your store, on their smartphone, using chat from their desktop, or on the phone, your customers expect nothing less than seamless and easy service experiences, regardless of the channel they use.
GlobalSync’s solutions for retail optimize customer service and sales across channels to improve customer satisfaction, build loyalty, grow revenues, and reduce operational costs.
GlobalSync can help you take out costs while improving customer satisfaction and revenue across the customer lifecycle: customer service, sales, credit check, and collections. We combine global services, innovative technology, and advanced analytics into a customized solution designed to meet your specific business needs, including:
- Customer Service
- Sales for B2C and B2B
- Store Support
- Card Services
- Back Office
- Technical Assist