GlobalSync offers Email & Non-Voice Services to maximize online and offline support, both on front and back-end of any market.
Many of clients use chat support to answer online questions and concerns in real time with clients visiting their website. These chat conversations can also be used for lead generation and even closing sales!
Our non-voice group is composed of engaged, talented, professional, and cordial email and live chat agents. We stay in touch with your clients as required through our proprietary ECX Operating System, or can incorporate any system that is needed to insure your customers are satisfied.