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Live Chat Services for Customer Support and Sales

Live Chat Support

GlobalSync offers Email & Non-Voice Services to maximize online and offline support, both on front and back-end of any market.

Many of clients use chat support to answer online questions and concerns in real time with clients visiting their website.  These chat conversations can also be used for lead generation and even closing sales!

Our non-voice group is composed of engaged, talented, professional, and cordial email and live chat agents. We stay in touch with your clients as required through our proprietary ECX Operating System, or can incorporate any system that is needed to insure your customers are satisfied.

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References

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NE Marketing

NE in Florida

I’ve used Global Sync for over 2 years. Biggest factors that separate this center from the rest is uptime is impeccable and middle management is very receptive and active. I would recommend Global Sync to anyone.

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Dave S.

Operations Manager at Tru-Serve, Inc.

Thank you for helping our company grow. We have been looking for a company that can handle our back office support and answering our phones. By answering our day time over flow calls and after hour’s calls gives us 24Hr live answer service. Receiving a call and email of the client’s message really works. I am so glad we are working with your company. Globalsync has even help with tech support for our computer systems and internet and direct mail marketing. I would recommend your company to anyone that has business needs.

Thank you again for all the support!!

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AskProMD, Inc

AskProMD, Inc

Globalsync has helped us retain and better serve our customers. Since joining with them our customer retention rates have increased by almost 20%.